FOR RESIDENTS

Clearer collection information and a simpler reporting channel.

MyCleanWard is designed to help residents understand expected collection services and report missed collections with a usable reference.

Useful communication without overpromising live service certainty.

Residents need clear ward schedules, relevant notices and an accessible way to report a missed collection. The resident environment is designed to improve communication while protecting municipal review processes and personal information.

01

Ward schedules

Look up approved collection information relevant to a ward or service area.

02

Service notices

Receive clear communication about known interruptions or changes.

03

Missed-collection reports

Submit a referenced report with the information needed for review.

04

Status visibility

Follow appropriate updates without exposing restricted operational data.

HOW IT WORKS

A disciplined path from plan to outcome.

01

Find the service

Select the relevant ward or service area.

02

Check the schedule

Review available collection information and notices.

03

Report an issue

Submit a missed-service report with useful details.

04

Keep the reference

Use the report reference for appropriate follow-up.

PARTNER WITH CLEANWARD

Make collection performance visible.

Start with a focused municipal pilot built around real routes, real service evidence and measurable operational outcomes.

Request a demonstration Explore the pilot